Available for freelance & consulting

Gabriel Luis Magan

Automation Specialist · Data Analyst · Operations Optimizer

I bridge the gap between business operations and technical solutions — building custom web apps, AI-driven workflows, and automated systems that eliminate busywork and increase efficiency by up to 20%.

5+
Years of Experience
20%
Efficiency Gains Delivered
5
Projects Shipped
Gabriel Luis Magan

Turning messy operations into clean systems

I'm a results-driven professional from Dasmariñas City, Philippines, with a background spanning marketing analytics, finance operations, pharmaceutical sales, and now full-stack automation. That mix sounds unusual — and it is. It means I understand how real businesses work before I start writing a single line of code.

My career has taken me from leading student organizations at DLSU-D, to managing SMS provisioning at a fintech company, to representing pharmaceutical products to 50+ doctors across Metro Manila, to building multi-channel e-commerce automation systems. Every role taught me something different about how organizations succeed — and fail.

Today I focus on automation, data, and operations tooling — making complex workflows simple, and manual processes automatic.

⚙️

Automation & AI

Building n8n workflows, AI agents, and API integrations that remove manual steps and connect your tools automatically.

📊

Data Analytics

Turning raw data into dashboards and decisions using Power BI, Tableau, SQL, and R — so stakeholders get answers, not spreadsheets.

🛠️

Operations & Web

Designing and building operational tools — inventory systems, ops dashboards, order management apps — from scratch.

Experience

From field sales to fintech to e-commerce automation — a career built on learning fast and delivering results.

Freelance Automation Specialist
Oven Depot PH / Speediance PH
May 2025 – Present
  • Managed full-cycle CS and fulfillment operations for Shopify, Lazada, and Shopee from day one
  • Built a real-time inventory management web app (Firebase + Replit) to track stock and SKU movements
  • Engineered an after-sales automation using Zapier and Google Workspace, eliminating manual email handling
  • Built an AI agent using Jotform integrations for customer ticket classification and response generation
  • Developed a multi-channel OMS using n8n, Google Cloud API, and Sheets to centralize sales data
  • Built a CAPEX logistics integration with Telegram-based approval flow for provincial shipping orders
Technical Support Representative
Foundever (Former Sykes)
Jan 2025 – May 2025
  • Resolved complex software, hardware, and network issues for global customers with high FCR rate
  • Consistently exceeded KPIs for Average Handle Time and 3-day resolution
  • Documented cases with high precision in CRM tools for seamless escalation and cross-team collaboration
Professional Medical Representative
Getz Pharma Phils
Feb 2024 – Dec 2024
  • Managed a portfolio of 50+ healthcare professionals across Metro Manila, conducting 10–15 daily visits
  • Promoted a complex portfolio of pharmaceutical products including celecoxib, pregabalin, etoricoxib, and gabapentin
  • Awarded "Best in Product Knowledge" during the Initial Training Program
  • Organized a sponsored medical booth at the Makati Medical Center Rheumatology Postgraduate Course
Senior Finance Associate
Payreto Services Inc.
Feb 2022 – Feb 2024
  • Led automation initiatives that increased operational efficiency by 20% — promoted to Senior Associate within two years
  • Managed a team of two associates overseeing provisioning operations with 100% accuracy in SMS cost updates
  • Used Tableau to prepare executive-level data and identify cost-saving opportunities in SMS routing
  • Reconciled monthly SMS invoices with a variance rate below 3% across high-volume transactions
Customer Service Agent
Qwerty Outsourcing Solutions
Jan 2021 – Sep 2021
  • Recognized as top agent for two consecutive QA periods with 90%+ customer satisfaction score
  • Handled 100+ daily inquiries via email ticketing, managing order tracking and refund processes
BS Marketing Management — Business Analytics Track
De La Salle University – Dasmariñas
2018 – 2022
  • Specialized in Business Analytics — data-driven decision making, statistical modeling, market research
  • Executive Vice President, DLSU-D Junior Marketing Association (2019–2020)
  • Led executive board and multiple departments through project planning, events, and compliance

Skills & Technologies

Tools I use daily and have shipped real work with.

Programming & Web
Python JavaScript SQL HTML / CSS Google Apps Script API Integration Webhooks
Automation & AI
n8n Zapier Prompt Engineering AI Agent Development Jotform Claude API
Data & Analytics
Power BI Tableau R Programming Excel (Advanced) Power Query PivotTables
Platforms & Tools
Shopify Firebase Supabase WordPress Google Workspace Replit CRM (Salesforce/Zendesk)
🎓
Google Data Analytics
Coursera · 2025
📈
Data Analysis with R Programming
Coursera · 2025
🌐
EF SET English C2 Proficient
EF Education · Score: 82/100 · 2024
📊
Power BI for Beginners
Simplilearn · 2022

Projects

Real systems built for real businesses — not demos.

🛒
Shopify Ops Dashboard

Full-stack operations platform for a multi-channel e-commerce business. Features real-time inventory sync with Google Sheets, order management, sales analytics, scheduled promotions, a price editor, and CAPEX logistics integration — all in one dashboard.

Node.js Shopify API Supabase Vercel Google Sheets
🚚
CAPEX Auto-Booking & Approval System

n8n workflow that intercepts Shopify provincial orders, fetches live shipping quotes from CAPEX API, and sends an approval request to Telegram with inline Approve/Reject buttons. One tap books the shipment automatically.

n8n Telegram Bot API Supabase Webhooks
📦
Multi-Channel Order Management System

Lightweight OMS built with n8n and Google Sheets to centralize sales data from Shopify, Lazada, and Shopee into one view. Automated order routing, fulfillment tracking, and supplier notifications.

n8n Google Sheets Google Cloud API Zapier
🏭
Real-Time Inventory Management App

Zero-cost inventory tracker for a multi-branch retail operation. Built on Firebase and Replit — tracks stock levels, supplier orders, and SKU movements in real time. Replaced manual spreadsheet tracking.

Firebase Replit JavaScript
🤖
AI Customer Support Agent

Automated customer ticket classification and response generation system. Built using Jotform integrations and AI prompt engineering — classifies incoming support tickets by type and generates suggested replies for the CS team.

AI / LLM Jotform Prompt Engineering Automation

Blog

Thoughts on automation, operations, career pivots, and the occasional life lesson.

Let's work together

I help businesses eliminate manual work through automation and AI systems. Book a free 30-minute discovery call and let's figure out what we can automate for you.

📅 Book a Free Discovery Call
Available for new projects · Based in Philippines · Remote-friendly